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The Essential Playbook for Successfully Changing Systems
Changing care management software affects every part of your organisation, from rostering and care records to compliance and reporting. This practical playbook introduces the OneTouch SWITCH Framework, a six-stage approach that takes you from reviewing your current system to getting long-term value from a new one, while keeping care delivery on track. Whether you're a Registered Manager, Operations Manager, Director
or Provider Owner, or you lead IT or finance, this guide will help you:
Assess whether your current system is still fit for purpose
Work out the real cost of staying with your current system
Build a clear business case for change
Know what to look for in a software partner
Plan an implementation that protects continuity of care
Get lasting value from your new platform
Why Download The Guide?
This guide combines sector insight with practical advice to help you understand:
The hidden costs of an ill-fitting system
The questions providers ask before switching
What a typical implementation looks like, phase by phase
How to keep governance and audit trails intact during the move
Who Is This Guide For?
Whether you're starting to question your current system or already comparing providers, this guide offers practical, jargon-free guidance for the people who lead, fund and run care services. It is designed specifically for providers of:
Domiciliary Care
Reablement
Supported Living
A practical guide to the new
CQC assessment framework
The CQC's Single Assessment Framework changes how inspections work, new key questions, new quality statements, new evidence categories. If you are a homecare provider, the evidence you need is different from the evidence you have been collecting.
We have written 24 pages on what is going on, what is staying, and where the evidence you already hold maps to the new quesitons. As our CEO puts it in the foreword: good care creates good evidence.
One client, hired to front door, on one screen
Twenty minutes on the stand. We will take one client from a job advert to a carer on their doorstep, and you can see how many times the same detail gets typed.
Bring the process you would most like to stop paying for. If we cannot help with that one yet, we will tell you so, and you will have found ou for certain
in twenty minutes.