FREE INTERACTIVE ASSESSMENT
SWITCH Assessment Tool
How Future-Ready Is Your Current Care Management System?
The SWITCH Assessment Tool helps you evaluate your current platform across six key areas, from care delivery and workforce management to compliance, operational performance and customer success.
Assess 48 capabilities, identify potential gaps and build a clearer picture of what matters most as you consider your future requirements.
For automatic scoring, download the assessment and open it in the free Adobe Acrobat Reader.
What You'll Assess
- Compliance, evidence and governance
- Safe, high-quality care delivery
- Operational efficiency, visibility and scalability
- Workforce management, training and compliance
- Customer support and software partnership
- Data security and interoperability

What's Included
- 48 capabilities to assess across six key areas
- Simple Fully / Partly / Not Supported scoring
- Automatic section scores and an overall score out of 96
- Space to record gaps and areas for improvement
- Current and Emerging labels showing alignment with current and draft CQC frameworks
- A results summary to help identify the areas that may need attention
What's Next?
Your results can help you identify where your current system is performing well and where there may be gaps to address. Choose your next step:
Download the Switching Care Management Software Playbook
Explore Switching Care Management Software: The Essential Playbook for Successfully Changing Systems and discover the complete OneTouch SWITCH Framework for planning and managing a successful move to a new care management platform.
See OneTouch in Action with a Personalised Demonstration
Considering a change? Discover how OneTouch can support your care delivery, workforce, compliance and operations, and see how the platform could meet the needs of your organisation now and into the future.
